Citizen Charter 2026-2027
Kadanad Grama Panchayat Citizen Charter 2026
Nature of the Document
This document is a Citizen Charter / Service Charter that explains the various services provided by the Grama Panchayat, application procedures, required documents, fees, and service delivery timelines.
Major Service Categories Covered
| Category | Services Included |
|---|---|
| Certificate Services | Identity Certificate, Character Certificate, Certificate of Non-Remarriage, etc. |
| Birth & Death Registration | Registration of births/deaths and issuance of certificates |
| Marriage Registration | General Marriage Registration |
| Building Services | Building Permit, Ownership Certificate, Tax-related services |
| Pension Schemes | Old Age Pension, Widow Pension, Disability Pension, Agricultural Labour Pension |
| Licensing Services | Trade Licenses, Factory Licenses, Animal-related Licenses |
| Health Services | Primary Health Centre, Homeopathy, Ayurveda Services |
| Agriculture & Animal Husbandry | Agricultural benefits and veterinary services |
| Right to Information | RTI applications and response timelines |
Key Services and Timelines
(A) Certificates Issued by the Panchayat President
| Service | Fee | Time Limit |
|---|---|---|
| Certificate stating name not included in Ration Card | Nil | Same Day |
| Unemployment Certificate | Nil | Same Day |
| Identity Certificate | Nil | Same Day |
| Character Certificate | Nil | Same Day |
| Certificate of Non-Remarriage | Nil | Same Day |
(B) Certificates Issued by the Panchayat Secretary
Birth and Death Registration Services
| Service | Time Limit |
|---|---|
| Birth/Death Registration | Up to 7 working days |
| Birth Certificate | 3–7 working days |
| Addition of Name | 7 working days |
| Non-Registration Certificate | 7 days |
Observations
- Births and deaths must be registered within 21 days.
- Late registration attracts a late fee.
- Online application facilities are also available.
Marriage Registration
| Category | Fee |
|---|---|
| Registration within 45 days | ₹120 |
| Registration after 45 days and within 5 years | ₹120 + ₹100 penalty |
| Registration after 5 years | ₹250 penalty |
Building Permit Fees
| Building Area | Fee |
|---|---|
| Up to 100 m² | ₹150 |
| 100–300 m² | ₹500 |
| Above 300 m² | ₹2,000 |
Service Delivery Time: 15 working days
Other Building-Related Services
| Service | Time Limit |
|---|---|
| Ownership Certificate | 3 days |
| Addition of Occupant’s Name | 3 days |
| Residence Certificate | 7 days |
| Transfer of Ownership | 45 days |
| Tax Exemption Application | 30 days |
Social Security Pension Schemes
| Scheme | Processing Time |
|---|---|
| Indira Gandhi National Old Age Pension | 40 days |
| Widow Pension | 40 days |
| Disability Pension | 40 days |
| Agricultural Labour Pension | 45 days |
| Unmarried Women Pension | 40 days |
Main Eligibility Criteria
- Annual family income should generally not exceed ₹1 lakh.
- Applicant should have resided within the Panchayat area for the prescribed period.
- Valid identity documents and a bank account are required.
Licensing and Commercial Services
| Service | Time Limit |
|---|---|
| Trade License | 30 days |
| Factory License | 30 days |
| Dog/Animal License | 15 days |
| Advertisement Permission | 7 days |
| Employment Card | 14 days |
Health Services
Major services provided through the Primary Health Centre include:
- General OP Consultation
- Antenatal (Pregnancy) Check-ups
- Immunization Services
- Diabetes and Blood Pressure Screening
- Medical Certificates
- Home-based Healthcare Services
Most services are available on the same day.
Right to Information (RTI) Act
| Subject | Time Limit |
|---|---|
| Ordinary RTI Application | 30 days |
| Application submitted through Assistant Public Information Officer (APIO) | 35 days |
| Information concerning Life or Liberty | 48 hours |